![]() ![]() An invoice will be sent via email or mail to the Billing Contact. Your invoice amount is determined by the Average Number of Users for the time period, which is multiplied by your per-user charge. Unless otherwise specified, ClickTime will bill the credit card on file in arrears every month. How Does ClickTime Determine My Monthly Charge? How Do I Get a Copy of Previous Invoices? if we write "P&G" it won't register "P & G" due to the spaces.Welcome to ClickTime! This article is intended for customers who have questions about our invoicing process, how to change the payment method, updating information about their organization, and more. Update the search function in the timecard so it's more intuitive. This workflow has never been easy to understand how to do that. Update how you revise a timecard once it's been rejected. Allow for one click to get you to your timecard. Update the user experience through design and layout. How can you bring down the amount of time it takes for a user to input their hours? The design of the site is v 90's. CONSįor people who only need to input their hours, make it easier to login and add their time daily. My company only uses a handful of different reports so my suggestion would be to allow a company to choose specific reports they can use and hide the ones they never use (or use that as an upsell opp). ![]() There is a lot of variety for the type of report you can pull. My advice, find a way to design the platform so it takes less than 20seconds to get into the correct timeline and add at least 1 job. It's always the lowest priority and often times takes hours to do if you are behind on them. Half of them forget to do their timcards and the other half do them incorrectly. I use Clicktime to track budgets and resource for my team of 8 people. I realize that there is user based permissions and audit trail, but some of our funder still require a signature. It would be helpful for the expense section to allow for a digital signature. We are still working with our staff to determine the best and most accurate way to use the product for our setup. We had to create some work arounds for it to work exactly as we need it. Additionally, the option to record general daily notes as a separate section instead of by funder would make the product perfect. I wish the product allowed for a separate time-in and time-out function not assigned to a funding source or program. There are some formatting options I wish were available for the site admin, however customer service has made any changes a painless process. We are currently working to implement the expense portion of the product. Moving from an excel timesheet to online process makes the administrative aspects of time records management so much easier. PROSĬlickTime was pretty easy to set-up and implement. Super responsive, available to help, but does not overwhelm me with questions or check ins. Anthony, my customer service contact, has been amazing. We are currently adopting the Project Insights Tool that covers many of our needs but doesn't provide some features that we need to make it completely useful
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